Company Policies & Legal Information
At Grit & Grace, transparency matters. Below youβll find clear and straightforward information about our policies, how we operate, and how we protect your privacy.
π Shipping Policy
All products are made to order through our fulfillment partner, Printful. Processing time is typically 2β7 business days.
- USA: 3β7 business days
- Canada: 5β12 business days
- International: 7β20 business days
Shipping costs are calculated at checkout. Tracking information will be emailed once your order ships. Orders returned due to incorrect addresses may require additional reshipment fees.
π Refund & Return Policy
Because each item is custom made, we do not accept returns for buyerβs remorse or incorrect size selection. However, we will replace or refund items that arrive damaged, misprinted, defective, or incorrect.
To request a replacement, contact info@gritandgrace.buzz within 14 days of delivery. Please include your order number, photos, and a description of the issue.
Sale items, gift cards, and customer-damaged products are non-returnable.
βοΈ Terms of Service
- Use of our site for illegal or unauthorized purposes is prohibited.
- All items are made to order; pricing may change at any time.
- We strive for accuracy but cannot guarantee error-free descriptions.
- We reserve the right to refuse orders for suspected fraud or incorrect information.
- We use Printful for fulfillment and Stripe/PayPal for secure payments.
- All designs, branding, and content belong to Grit & Grace.
Questions? Email info@gritandgrace.buzz
π Privacy Policy
We collect only the information necessary to process your orders and provide a great experience. This includes your name, email, shipping address, payment details (securely handled), order history, and basic site usage data.
Your information is used to fulfill orders, communicate with you, improve our site, and prevent fraud. We never sell your data.
Your data may be shared with trusted partners such as Printful, Stripe/PayPal, and analytics tools. SSL encryption and secure systems protect your information.
Privacy questions? Email info@gritandgrace.buzz
β Frequently Asked Questions (FAQ)
- What is Grit & Grace? A lifestyle apparel brand blending rugged American grit with the grace of faith and conviction.
- How do I choose the right size? Each product page includes a detailed size chart and variant selector.
- Can I return something if I ordered the wrong size? We do not accept returns for incorrect size selection, but we will replace defective or incorrect items.
- How long does shipping take? See our Shipping Policy above.
- Do you support nonprofits? Yes β we support causes aligned with faith, freedom, and resilience.
For specific legal inquiries, please contact us at info@gritandgrace.buzz.